UX & UI Service Specialist

  • Milano
  • Maison Valentino
Location: Milano, Italy ID: 7258 WHY WORK FOR VALENTINO Founded in Rome 1960, Valentino is an Italian Maison de Couture that aims to provide uniqueness to our customers through mastery, creativity, intimacy and care. As of today, Valentino counts about 4.000 colleagues in 30 different Countries all over the world. Every branch of the Valentino universe is nourished through passion, heritage and values that are constantly re-worked and steadily conveyed in an always contemporary way. Under the Creative Direction of Pierpaolo Piccioli, Valentino designs, manufactures and distributes dreamlike creations including Haute Couture, Women and Men RTW, Valentino Garavani Accessories, Eyewear and Beauty. Our network fully embodies the essence of the Maison, by practicing the Italian hospitality culture with our distinguishing quality, uniqueness and care for details. WHAT WE BELIEVE IN Here at Valentino, We act as a Unique Community & Company. We strongly believe that HUMANISM is the core of our values and that only teamwork and mutual support will lead to achieve bigger and challenging goals. We act with integrity and respect towards both our Planet and our People. Our aim is to create costumer EMOTION and DESIRE because our future depends on our imagination and on being passionate about work as well as about life: every action you make brings you closer to your dreams. We are now looking for a UX & UI SERVICE SPECIALIST, based in Milan. The role will be part of Digital Solutions department, which works along the entire company to bring innovation in corporate and business processes, making the digitalization possible through concrete and valuable solutions. Being part of this means open mindness and sensitivity, as well as concreteness and result orientation. The UX/UI belongs to the Omnichannel Experience Operation Team (aka “Service Team”), the unit in charge of supporting all Valentino’s functions in the daily management of the omnichannel ecosystem and in the exploitation of the full potential of the tools already in place. Main activities: Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences Facilitate the company product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces Identify design problems and devise solutions Help strategic design and user-experience decisions related to core and new functions and features Take a user-centered design approach and rapidly test and iterate your designs Collaborate with other team members and stakeholders Manage and organize the demand of the activities related to the perimeter Technical Skill: Expertise in standard UX software such as Figma, Contentsquare, InVision, UXPin, Balsamiq, Framer, Basic HTML5, CSS3, frontend languages Ability to work with different colleagues to understand detailed requirements and design complete user experiences that meet client needs and vision Experience in using UX design best practices to design solutions Good understanding of current e-commerce/omnichannel trends and best practices Other Requirements: Ability to interact with different professional profiles, from business to technical teams Sensitivity for users needs Strong organizational and problem solving skills Excellent teamwork skills to foster transversal relationships Knowledge, curiosity and passion about technology and digital environments Strong focus on results overcoming obstacles Strong interpersonal and communication skills Organization and sense of priorities HOW WE ARE The Valentino Ecosystem is complex and interconnected. It is populated by many talents from different areas and with different attributes. We work hard to grow everyday both as a Maison and as individuals. Learning by doing and from mistakes, communicating transparently, inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.