Sea Logistics Operational Care Expert

Are you a Sea Logistics Operational Care Expert? Would you like to work for one of the most important Logistics Company in the world? Your Role :Sea Logistics Operational Care Team Expert is part of a team in the Operational Care Center responsible for coordinating transport activities. Your Responsibilities :

• Creation and completion of shipment details in our internal data management system (e.g. carrier, vessel, item description, PO allocation)
• Coordination with customs agents, hauliers and carriers
• Creation of files for consolidation container (Master / Single)
• Handling shipments in alignment with shipping instructions included in SOP (if any) and taking into account national and international regulations, compliance, rate and routing information
• Transport document creation
• Invoicing
• Passive invoice acknowledgement
• Profit maximization through choice of suppliers
• Immediate report of problems, operation disputes or discrepancies to the direct operational report
• Monitor operational performance of carriers and other suppliers
• Escalation or creation of awareness if performance and commitments are not being delivered
• Initiation and resolution of any rate discrepancy
• Work with Customer Care teams on account implementation, ensuring a smooth transition from sales to operations
• Support to Customer Care teams in resolving complains

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Your Skills and Experiences :

• Three years experience in similar roles
• High level of attention to detail, communication, organizational skills in organizing, planning, assigning and controlling, decision making
• Flexibility and ability to work under pressure are the top attributes sea logistics Operational Care needs
• Fluent in English Good Reasons to Join :Kuehne+Nagel is committed to creating a work environment where everyone is welcome and diversity, equity, and inclusion are prioritized. Where the full potential of each employee is realized without exception. Where those who look, live, love, communicate, think, and lead differently are sought, appreciated and valued. The only driver of our selection process is to engage the best Talents to keep on going above and beyond to meet the needs of customers, colleagues and communities we belong.