Front Office Agent

  • Mestre
  • Leonardo Hotels Italy Leonardo Royal Hotel Venice Mestre

About us : Leonardo Hotels is well positioned for the future as a long-term secure employer and is looking for personalities!

We live our motto BE YOURSELF . Conformity, strict regulations and rigid rules have long been history with us. What counts for us is your personality. Nobody has to hide or change for us - just be who you are.

In our colourful and somewhat crazy team - the Leonardo Family - your motivation, your opinion and your ideas are in demand.

What we offer :

  • Temporary contract
  • Discounts on accommodation and in Fattal Hotel Group restaurants.
  • Europe-wide networking via the internal employee app "LEAPP"
  • Support in balancing work and family life
  • Training and development programmes in our Leonardo Academy
  • Team events

Your Main Duties :

  • You make sure the guests feel at home, by providing the best personal service
  • Handling the check-in and check-out operations
  • Handling administrative tasks
  • Providing guests with information they may need about the hotel and town of Venezia
  • Answer phone calls

Your Profile :

  • BE YOURSELF - Be authentic and yourself
  • Bachelor’s degree in Hotel Management or Tourism studies
  • Hospitality is in your veins
  • At least 1-year experience as front office agent or reception
  • Sense of responsibility, ability to work in team, resistant to stress
  • Flexibility in working early, late and night shifts
  • Very good speaking and writing skills in English and Italian, other languages are a plus

Contratto di lavoro: Tempo pieno

Benefit:

  • Convenzioni aziendali
  • Mensa aziendale
  • Sconti sui prodotti o servizi dell'azienda

Orario:

  • Turni

Considerazioni sul COVID-19: Gli ambienti sono regolarmente sanificati, il gel disinfettante è a disposizione in tutta la struttura.

Esperienza:

  • Front Office Agent: 1 anno (Preferenziale)

Lingua:

  • Inglese (Obbligatorio)
  • Italiano (Obbligatorio)

Disponibilità a lavorare per turni:

  • Turno di giorno (Obbligatorio)
  • Turno serale (Obbligatorio)
  • Turno notturno (Obbligatorio)