Direct Marketing Manager (All Genders)

Company Description More than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe’s leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year.

Job Description : Your tasks :

• Manual and automated newsletters planning, product selection, mailing creation & banner briefing
• Implementation of initiatives e.g. for the bonus program, savings plan, calendar, customer survey including effectiveness analysis
• Updating central mailing plan in cooperation with central teams like Direct Marketing, CRM, Purchase and Vendor Management
• Analysis of mailing KPIs and ongoing mailing optimization, A/B testing
• Ongoing optimization of automated newsletter campaigns (for zooplus & bitiba) incl. feedback to central departments concerning central concepts
• Execution of process of print mailings from conception, agency selection, coupon code generation, customer segmentation until send-out and results analysis

Qualifications :

• At least 3 years of experience in a marketing or retail environment
• Strong understanding of Direct Marketing, ideally in e-commerce
• Ideally good understanding of analytical tools, e.g. optivo, Adobe or CRM-tool
• Fluent in English, Italian mother tongue level
• Experience with Selligent Marketing Cloud would be a plus

Please send your C.V. in English only.

Additional Information

With more than 1,000 passionate professionals located across 10 European offices, we believe our success comes from working together and leveraging our international strengths. Expect to work in a hybrid environment, collaborating with colleagues in different locations remotely or face-to-face at the office.

Our benefits : 20% discount in our zooplus shop

Internal and external training

Team events

✈️ Days off on 24th and 31st of December

• Hybrid work and flexible hours

Company mobile phone for work and personal use

Want to know more? Learn more about who we are and what we do and visit our LinkedIn company profile.

zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.