Technical Customer Support with Italian - work from Katowice

  • Genova
  • Concentrix Corporation

Job Title: Technical Customer Support with Italian - work from Katowice Job Description Responsibilities: - Customer support (pre-sales and post-sales) for security cameras and system users via calls and chats - Handling reports regarding the following devices and systems: Wire-Free Security Cameras' Indoor Smart Home Cameras' Security Camera Systems' WiFi/PoE Cameras &, NVRs - Helping customers solve technical issues with their devices - Collaborate with service engineers to obtain technical support Requirements: - Knowledge of Italian at and communicative level (min. B2) - Knowledge of English enabling understanding of the training content (min. B1) - Interest in new technologies What we offer: - Flexible employment based on a civil contract - Work in a modern and comfortable office in the center of Katowice - Shift work from Monday to Friday (working hours: 10:00-19:00) - Comprehensive 5-week training in English (fully paid from our side) Location: POL Katowice - Global Office Park-Bldg C Flrs 2 &, 3 Language Requirements: Time Type: Full time If you are a California resident' by submitting your information' you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents