Community Manager

  • Itala
  • Thesoul Publishing
Hello, friend TheSoul Publishing is one of the biggest media publishers on the Internet. And today, our team is looking for a Community Manager with strong communication skills to engage our users on our Italian pages of such projects as Bright Side, 5-Minute Crafts, 5-Minute Crafts Girly/Play/Family and 123GO on Facebook. You will be perfect for this role if: - You have basic knowledge of Social Media tools (Facebook) - You have knowledge of Italian and English (at least Intermediate or higher) - You have good Internet access and availability of tools: computer, phone with Facebook app; - You have experience in community management/customer service would be an advantage. Here is what you will do on this role: - Interact with the audience in the comments and direct messages. - Comment under Live-streams. - Try to engage the audience and make them react to our posts. - Manage hateful and spam comments. - Share with the editors or producers information about articles/videos that cause a lot of negative comments in order to adjust the policy in the future (for example, via chat on Slack). - Share (potentially) troublesome posts with SMMs. - Create announcements for tests (if needed). - Prepare reports (for example after some community experiments). - Work closely with SMM Lead. We offer: - A part-time remote job with the opportunity to work wherever you want; - A comfortable schedule (1-2 hours every day); - An energetic and ambitious business atmosphere with great opportunities for professional & personal growth. Job Type: Part-time Part-time hours: 5-6 per week