Customer Service Intern

  • Parma
  • Bormioli Pharma
The resource, within the Customer Service team will act as support for the following activities: - Entering, managing and receiving customer orders through Corporate Management System - Ensure customer support for all information and/or questions about the order process (order entry and confirmation, stock checks and delivery management with different contractual conditions) - Ensure the achievement of Customer Satisfaction by coordinating with other company functions - Ensure accurate document management of customer records, new articles and price lists - Supports and monitors the order book through regular Reports Skills: - Excellent knowledge of the English language - Accuracy, planning and organization - Good relationship and communication skills - Team Working, Proactivity, Problem Solving Good knowledge MS Office Education: Degree in Languages / Economics or related areas About us: Bormioli Pharma operates in a very close partnership with the pharmaceutical industry and all the companies that are shaping the future of healthcare. An acknowledged world leader in the packaging sector, Bormioli Pharma serves the pharmaceutical and biopharmaceutical market with an integrated offer of bottles, closures and accessories, using advanced materials and technologies. Being part of Bormioli Pharma means working in a stimulating environment, where innovation is at home and where every talent can express itself to the best of its potential thanks to the mix of skills guaranteed by the different professionalism employed. An environment where passion and commitment shine, and where initiative, proactivity, autonomy and flexibility are promoted. Equal Employees Opportunity In Bormioli Pharma we strongly believe in inclusiveness and diversity as an enrichment factor. Personnel search and selection agencies It is permitted to download and/or copy parts of the content of the advertisements related to open positions for personal and non-commercial use only, in particular it is prohibited to i) modify or alter the content in any way and ii) distribute, modify, transmit, reuse, republish or use the text, image and video for public or commercial purposes without prior written authorization obtained from Bormioli Pharma S.p.a