Global Brand Relations Manager, Global Brand

7 years of experience in a senior Brand or IP protection role. - Proven working knowledge of IP protection legal and regulatory landscape. - Demonstrated experience managing customer's escalations. - Demonstrated experience presenting to internal/external executive audiences. - Highly proficient in written and spoken English. Job summary Amazon’s Brand Protection team is looking for a Global Relations Manager. In this role, you will be an integral part of the team leading Amazon’s global brand protection efforts and ensuring that customers can buy with confidence on Amazon. You will work with intellectual property owners on issues such as product authenticity, product integrity, copyright and trademark, and other product quality issues. Key job responsibilities - Develop and maintain key relationships with external stakeholders including global brands, government agencies and associations on product integrity issues. - Work with global external stakeholders to develop strategies for tackling their unique problems. - Develop international and region-specific policies and policy recommendations to improve both reactive and proactive enforcement, maximize automation and efficiency in resolving brand owner issues and identify and achieve measureable goals. - Work closely across Amazon teams on policies, processes and tools to identify threats to brands and to Amazon’s customers and sellers. - Partner with Legal and Investigations to quickly handle and resolve critical and time-sensitive escalations. - Liaise with internal business teams to address vendor concerns. - Participate in conferences and external meetings focused on product integrity issues. This will eventually include domestic and international travel. - Develop and deliver educational and training materials for both internal and external consumption A day in the life - Will be key point of contact for strategic brands and development trusting relationships - Couple industry knowledge with new creative thinking to solve complex problems. - Deliver scalable mechanisms to build long lasting solutions - Partner and build trust with with internal Amazon stakeholders to drive change on behalf of our customers/brand partners. - Recognized contributor within the IP and brand protection industry. - Master’s degree in relevant field. - Strong critical thinker. - Able to work independently to develop and execute strategies with mínimal supervision. - Exceptional people skills, with ability to calmly navigate rough waters and negotiate win-win solutions. - Outstanding written and oral communication skills. - Highly proficiency in written and spoken Italian (preferably native) and French