Meded Programme Manager (Cl**)

Job Summary The Program Manager supports the Assoc. Director ZBA & Programs to develop & deliver programs with the scope of improving our education offer and/or internal ZBI processes.

Principal Duties and Responsibilities :

• Responsible for developing content, delivery, scheduling and reporting for cross-functional projects that enhance the educational offer and internal processes, including but not limited to: Women in Orthopedics and Zimmer Biomet for Residents
• Internal and external communications for programs, including newsletters, LinkedIn, ZBI network, Loop
• Together with consultant management team, oversee onboarding process for faculty consultants directly related to programs, including due diligence, contracts, engagement orders and processing
• NPI Education Plans: develop a standardized NPI education plan across ZBI together with Training Managers, Segment Leaders and ZBI Team
• Measuring effectiveness: standardize metrics across in-person and digital channels, continuous evaluation & reporting of effectiveness outcomes
• Work with internal and external stakeholders including Surgeons, Brand Managers, regional RVP’s, Segment Leaders, Country Managers, Legal, Compliance, Event Management and Zimmer Biomet Senior Management to develop and deliver high-quality educational programs
• Provide regular systematic project reports on progress to ZBI LT/Senior Management
• Enhancement of analytics and reporting to align key indicators, reflect changing needs & new metrics in standard monthly reporting
• Primary contact for all reporting related requests to ensure data source is standardized and numbers are aligned across all team members and reporting channels

Personal skills requirements

• Strong oral and written communication skills
• Ability to manage and meet deadlines.
• Excellent organizational skills.
• An analytical mindset with problem-solving skills
• Demonstrated ability to manage effectively and sensitively HCP relationships.
• Willingness to train and educate other members of the Zimmer Biomet Institute team on specific skills
• Willingness for extensive travel time
• Must be mature in outlook, enterprising, diplomatic, and proactive at solving problems
• Demonstrated ability to manage effectively and sensitively relationships with all ZB team members.

Expected Areas of Competence :

• 7-10 years’ experience working directly with customers, opinion leaders, technical experts and professional staff in medical devices or healthcare.
• Experience in planning and delivery of medical education and promotional events, and generating new ideas to streamline operations and enhance efficiency.
• Extensive experience of Orthopedic products and procedures
• Demonstrated ability to manage effectively and sensitively HCP relationships and third party communications.
• Excellent interpersonal skills for working alongside staff and other stakeholders in the organization. - Demonstrated project management experience Languages
• Fluent in English
• Experience of other European languages would be an advantage

Education/Experience Requirements : Bachelor’s degree, preferably including formal studies in healthcare, education and/or business required.

Travel Requirements :

• 60%

Our offer : Zimmer Biomet Offers You An Exciting Position With Good Career Prospects In a Fast-growing International Business, And a Competitive Remuneration Package

• hybrid work model, Possibility to work from home
• Possibility to grow, develop and be promoted within a Team
• Contract of employment: 3 months trial period, prolonged for indefinite period of time
• Competitive base salary
• Corporate bonus
• Meals at work (lunch card)
• Multisport card
• Medical care in LUX MED
• Life & accident insurance
• Holiday supplement
• International working environment
• Friendly atmosphere